New Hotel Brand is Seeking a Visionary Hotel General Manager to Lead Excellence and Elevate Guest Experiences in the Louisville, KY Market

A new hotel, designed to serve the largest and fastest growing segment of Louisville, KY, is coming to town and we are looking for the right person to lead its growth. This person will fill the role of the Hotel General Manager (GM) and be able to oversee all aspects of a start-up hotel's operations to ensure smooth functioning and guest satisfaction.

WHAT YOU HAVE ALREADY ACHIEVED: (Requirements)

To excel with our company, you will possess a unique blend of skills, traits, and qualities that enable you to effectively lead a new hotel with a powerful mission. Here are some of your necessary key qualities:

• Being able to inspire, motivate, and guide your team while setting a positive example, providing direction, resolving conflicts, and fostering a supportive work environment.
• Being able to clearly and effectively communicate with staff, guests, vendors, and other stakeholders regularly while resolving issues diplomatically.
• Prioritizing guest satisfaction and ensuring that every guest's needs are met promptly and courteously.
• Possess strong business acumen to manage the financial aspects of the hotel effectively including budgeting, forecasting, revenue management, cost control, and strategic decision-making to optimize profitability while maintaining high standards of service and quality.
• Being adaptable and resourceful, able to think on your feet and find creative solutions to problems as they arise.

WHAT YOU ARE GREAT AT: (Responsibilities)

We are looking for a person that has accomplished many of the following tasks:

• Leadership: The Hotel GM will be able to show strong leadership in their past job experiences for an entire hotel staff, inspiring others to perform at their best while fostering a positive work environment.
• Financial Management: The Hotel GM understands the importance of monitoring the hotel's financial performance on a daily, weekly and monthly time frame, including revenue, expenses, and profitability. In so doing, the Hotel GM can work with the corporate leadership to develop and implement strategies to optimize the financial results of the hotel.
• Guest Satisfaction: Knowing that a hotel is only as good as its guests’ experience, the Hotel GM will have proven, from past positions, exceptional guest experiences by maintaining high standards of service quality, cleanliness, and comfort throughout the hotel while fostering an environment that generates return business.
• Staff Management: Recruiting, training, and managing hotel staff, including front desk personnel, housekeeping staff, and administrative employees is integral to a successful hotel operation. The Hotel GM will oversee the development of their staff and reward their team through our corporate philosophy of promotion from within.
• Operations and Renovations Management: Overseeing day-to-day operations of the hotel, including front office, housekeeping, maintenance, and administrative functions. The Louisville location will be undergoing a multi-million dollar renovation project and the successful GM will be able to manage an operating hotel while the property is brought up to the standards of the new flag.
• Sales and Marketing: Building upon their past experience in the hospitality world, the successful applicant will develop and implement sales and marketing strategies to attract guests and maximize occupancy rates. This includes advertising, promotions, and maintaining relationships with travel agencies and corporate clients and on-line travel sites.
• Quality Control: Monitoring and maintaining the high quality standards of our brand in all areas of the hotel, including guest rooms, amenities, and customer interactions will be an important aspect of the GM’s role.
• Safety and Security: Our hotels are designed to provide a safe and secure experience for all of our guests. The GM will be equipped to ensure the safety and security of all guests and staff by implementing and maintaining appropriate security measures and emergency procedures including 24/7/365 360 degree security operations.
• Community Relations: Finally, our hotels provide a useful service to the communities that we live in. Building positive relationships with the local community, including government officials, businesses, and residents, to enhance the hotel's reputation and support its operations is part of our corporate mission. The right person for this position will be an ambassador of our flag in the community and will herald our mission throughout the community.

WHO YOU WILL WORK WITH:

The Hotel General Manager will work closely with the Regional and Corporate Property Managers, the Renovation Manager, the Project Manager, the Revenue Manager and Asset Manager, as well as interact with the co-Founders of the hotel chain.

WHAT YOU ARE MOTIVATED BY:

Our company is home to a fast-paced work environment. You can expect exponential growth as we are adding new members and properties to our team every quarter. Our executive leadership group exemplifies servant leadership, while operating in an environment of trust. We pride ourselves on effective internal communications. We are committed to helping our members to grow both personally and professionally. We are looking for rock stars to join our collaborative team. Are you driven to greatness? If so, we may be the perfect match. If you feel you have the drive, knowledge, and experience to be truly successful in this role, we would love to hear from you today. After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package with bonus incentives that could increase total compensation up to 20% more than initial base salary.

OUR CORPORATE MISSION:

Our mission is to cater to the needs of our communities by offering market-rate, extended stay accommodations with flexible terms to our valued customers. Recognizing the growing demographic of single-head of households, often under-served by traditional hoteliers and real estate developers, we aim to fill this gap effectively and economically through the use of free-markets with no government assistance involved.

Drawing from our experience in our other hotel properties, we employ innovative techniques, including adaptive reuse strategies and environmentally-friendly construction materials, to both maximize our environmental stewardship and minimize our ecological footprint.

NEXT STEPS: Visit https://hire.li/y4H8BFL_cHpAEcqOWLAdv to complete your supplemental, one-way video interview. Interview recordings will be reviewed alongside your application by the hiring manager.

Our company is a committed Equal Opportunity Employer. If you are a qualified individual with a disability and require assistance in searching for a position or submitting an application, please contact us. Offers of employment are conditional upon satisfactory completion of pre-employment background verification (including E-Verify).

Job Type: Full-time

Pay: $55,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift

Experience:

• Hotel management: 1 year (Preferred)
• Hospitality: 1 year (Preferred)

Ability to Commute:

• Louisville, KY (Preferred)

Ability to Relocate:

• Louisville, KY: Relocate before starting work (Required)

Work Location: In person